FAQ
FREQUENTLY ASKED QUESTIONS
What is MyTruston?
MyTruston is an award-winning website that provides identity theft prevention and recovery services. It doesn’t require you to send us any sensitive personal information and it’s available anytime, anywhere over the web.
How can myTruston help you?
- With tools for identity theft prevention and recovery (and cleaning up your credit report).
- Provides detailed, customized instructions at every step.
- Sends you email reminders so you always know when to follow up.
- Saves you time by automatically keeping a log of everything you have done.
- See how it works in the product tour.
How much does it cost?
We have two levels of service, Free and Plus. The Plus service costs $10 a month, with a 45-day free trial. No credit card is needed for the trial. Cancel at any time. Compare the levels to see what Free and Plus offer.
What makes myTruston different?
Other services require you to give them sensitive personal information, which puts your identity at risk. That information goes into someone's hands and into a database, both of which are security risks. With myTruston, all we need is your email address.
Does Truston see your credit card information?
No. Even if you start paying after the free trial, we don't store your credit card data. We have PayPal handle our credit card transactions for us. PayPal is the most trusted name in online payment processing.
Why do we need your email address?
We use your email address to send you reminders and to save your progress. We won’t sell or share your email address with any other company.
Will using MyTruston hurt your credit score?
No. Just as getting your credit report cannot affect your credit score, using our services will not hurt your score.
No confidential data. No credit card!